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WhatsApp Features

Every attendee touchpoint,
on WhatsApp.

Tickets, reminders, support, payments and certificates — all delivered through the app your attendees already have open. No download, no separate messaging tool.

98%
Tickets typically opened within 10 minutes
0
Apps attendees need to install
24/7
Chatbot answering attendee questions
💬The Registration Flow — how an attendee signs up without ever leaving WhatsApp 📱 No external browser, at any step
9:41●●●● WhatsApp
🤖
TechConf 2026
online

Full flow shown live

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🔒 One thread, start to finish
🧲

Even if they never finish, nothing is lost

A chat is captured the moment it starts — not only when the form is submitted.

Didn't complete the form
Saved as a lead on the dashboard
Automatic reminder sent
Eligible for later campaigns
Everything, on one channel

The full WhatsApp feature set

Every stage of the attendee journey has a WhatsApp equivalent — so nothing falls back to email or a separate app.

🎟️

Ticketing & QR passes

Tickets and QR check-in passes are sent straight to WhatsApp the moment payment clears — no email inbox to dig through at the gate.

🔔

Reminders & gate updates

Schedule changes, gate reassignments and day-of reminders reach attendees on the channel they actually check in real time.

🤖

Event chatbot

Answers agenda, venue, parking and speaker questions automatically, day or night, without tying up your support team.

🎧

Agent escalation

When a question needs a human, the chat hands off to a support agent inside the same thread — attendees never have to repeat themselves.

🛠️

WhatsApp Chat Builder

Customize every question, answer and document your bot sends — build the flow once per event without writing code.

💳

In-chat registration & payment

Attendees can register and pay for tickets directly inside the WhatsApp conversation, no redirect to a separate checkout page required.

📄

Documents & certificate delivery

Agendas, invoices and post-event certificates are delivered as documents inside the same thread attendees already used to register.

📣

Segmented broadcasts

Send announcements to attendees, exhibitors, sponsors or speakers separately — each group gets only what's relevant to them.

📊

Delivery & open reporting

See what was delivered, opened and acted on, so you know a broadcast landed instead of guessing the way you would with email.

How it works

From registration to certificate, in one thread

1

Attendee registers

On your event website or directly inside a WhatsApp conversation.

2

Ticket & QR sent

Delivered to WhatsApp in seconds, with reminders scheduled automatically.

3

Chatbot handles questions

Agenda, venue and parking questions are answered instantly, day or night.

4

Check-in, then certificate

The same QR checks them in on-site; a certificate follows automatically after.

Why WhatsApp

What changes when tickets go where attendees already are

These are platform capability benchmarks, not a live counter — figures to size against your own event, not numbers we update weekly.

98%
Of WhatsApp tickets typically opened within 10 minutes of sending
0
Apps an attendee needs to install to receive a ticket
24/7
Chatbot availability for agenda, venue and parking questions
< 8 sec
Typical check-in time when scanning the QR sent over WhatsApp
Common questions

WhatsApp ticketing — frequently asked questions

Do attendees need to install an app for WhatsApp ticketing?

No. Tickets, QR passes and reminders are sent straight to the WhatsApp number attendees register with — nothing extra to download.

Is this the official WhatsApp Business Platform, or a workaround?

It's built directly on the official WhatsApp Business Platform, so messaging follows WhatsApp's own delivery and compliance rules rather than an unofficial integration.

Can we customize what the chatbot says?

Yes. The WhatsApp Chat Builder lets you set every question, answer and document the bot sends for your event, without writing code.

Can attendees actually pay for a ticket inside WhatsApp?

Yes — registration and payment can happen directly in the conversation, so there's no separate checkout link to lose track of.

What happens if a question is too complex for the bot?

The conversation hands off to a support agent in the same thread, so the attendee never has to repeat themselves on a different channel.

Do attendees need to opt in before we can message them?

Yes — attendees opt in as part of registration, in line with WhatsApp Business Platform messaging policies.

Ready to move your ticketing onto WhatsApp?

Talk to us about ticketing, reminders, the chatbot and certificate delivery for your next event.

Chat with us